Mobile Helpdesk

Business Mobile
Mobile Broadband

CallPlus Mobile Helpdesk

We are moving to the Telecom 3G Mobile Network. Click here for FAQ.

Setting up your Voicemail
Simply dial 909 or +64 9 280 0909 and you will be guided through the voicemail setup process. Checking your voicemail costs just 17c per call.

Configuring your mobile phone (OTAC)
If you have one of the following devices click here and we’ll send you a special TXT message that will automatically set up the internet settings and messaging (MMS) settings on your phone:

Nokia C2-01, X3-02, C3-01, C5-00, C5-03, 3120, 6120, N8-00
Samsung S5511, C5220

Mobile Phone Setup:
How to setup your Mobile Phone Guide
Nokia manual setup instructions

Mobile Broadband:
Mobile Broadband manual setup guide

Android Smartphone Setup:
How to setup your Android Smartphone Guide
Android manual setup instructions
Android 4.0 (icecream sandwich) manual setup instructions

Windows 7 Smartphone Setup:
Windows 7 manual setup instructions

iPhone Smartphone Setup:
iPhone manual setup instructions

All other devices:
If you are using a different mobile, please use the following settings:

Callplus Mobile Internet / Data

Mobile Internet (HTML) APN: www.callplus.net.nz

Picture Messaging (MMS) settings

APN: wap.callplus.net.nz

MMS Proxy: 210.55.11.73

MMS Port: 8080

MMSC: http://lsmmsc.xtra.co.nz

MCC: 530

MNC: 05

Next Topic
Helpdesk FAQs

50 Mpbs (upload and download)	100 Mpbs (upload and download)
For medium sized urban schools that make heavy use of technology in the classroom. Suitable for: Delivery of high definition video content Use of cloud applications	For all rural schools and large urban schools that make heavy use of technology in the classroom. Suitable for: Distance learning via video conferencing and online collaboration with other schools / institutions Schools advocating BYOD High definition video content Heavy use of cloud based applications, ie student management and learning systems, Google apps etc


First Name:
Surname:
Title:
Company:
Physical Address for your service: So we can check your UFB availability, please provide full address details eg 3/110 Symonds Street, Grafton, Auckland 1010

Email:
Phone:

Up to 100 Mbps download and 50 Mbps upload	Up to 100 Mbps upload and 100 Mbps download
For smaller businesses that make heavy use of the internet and often download content. Suitable for: Transfer of large graphic files Video streaming Use of cloud based applications Heavy internet usage	For larger businesses that are dependent on online collaboration to get the job done and make heavy use of cloud applications. Suitable for: Delivery of video conferencing Heavy use of cloud based applications, ie online accounting, HR and management systems,Google apps etc Frequent online backup of files

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