Contact Us

If you’re having trouble finding what you’re looking for, our online help section has answers to many common questions — or you can send us a question directly.

General enquiries , business and technical support

Freephone: 0800 89 5000
From overseas: +64 9 929 0407

Customer Service team
Monday to Friday 8.30am - 5.00pm (excluding public holidays).

Technical Support Team  
Monday to Friday 8am - 7pm (including public holidays).
Faults can be logged at any time by emailing


Send us an email anytime, and we’ll be in touch shortly.

Business support:

Technical support:

Accounts Payable:

Remittance/Payment Advice:

PO Box 302362
North Harbour
Auckland 0751
New Zealand

Physical address
Level 2, 1 The Strand
Takapuna, Auckland 0622






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